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Consumer is King!!  -  Know your rights & Remedies
Consumer is King!! - Know your rights & Remedies

Consumer is King!! - Know your rights & Remedies

by Rajyalakshmi Rao

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Product ID:32649

Language

English

Publisher

Universal Law Publishing

ISBN

9788175348721 - Year: 2010 - Pages: 438

Binding

Hardcover

Rajyalakshmi Rao
Shipping Note: This item usually arrives at your doorstep in 10-15 days

Author: Rajyalakshmi Rao
Publisher: Universal Law Publishing
Year: 2010
Language: English
Pages: 438
ISBN/UPC (if available): 9788175348721

Description

The adage ``Consumer is King`` was an alien concept in our society till about two decades ago. People's perceptions however, began changing slowly with the enactment of The Consumer Protection Act in 1986.

When you are aggrieved or unhappy as consumer about the defect / deficiency in service of any Seller/Trade/ Manufacture/Company/Doctor/Hospital/Bank/Building etc:-

1. First, Check time-frame
- Limitation is two years from the date of cause of action to approach consumer Fora.
2. Second, you write a “registered letter” with the acknowledgement due to the shop/company/person against whom you want to complain giving details of your complaint and allowing a month’s time for them to resolve your grievance amicably and if you get no response then approach consumer forum after a month’s time. Keep a copy of the letter along-with bills/documents /record, if any. This would be essential to prove your case.
3. You can file a complaint and argue it yourself in consumer Fora.

This book gives you addresses as to where to file a complaint and procedure as to how to file the complaint.

Apart from English, This book has also been published in Kannada, Marathi, Hindi, Malayalam, Telugu, Bangla, Gujarati, Urdu, Punjabi, Oriya and Tamil for non-English readers in India.

Contents

Foreword by Justice M.B. Shah
Acknowledgements
Excerpts of Speeches of Hon’ble Judges
Message from Justice M.B. Shah
Table of Cases

Prologue
History

Consumer Protection
Public Utilities
Railways
Electricity
Water
Municipal Services
Postal Services
Telephones
Transportation
Airlines
Banking
Housing
Deficiency in Services
Defective Goods
Insurance
Medical Negligence
Unfair Trade Practices
Education
Miscellaneous
Model Forms

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